Frequently asked questions
What is the return policy?
⚠️ Clearance items are non-refundable and non-returnable.
If you receive a defective product, please contact support@neovanex.com, and we’ll arrange a replacement or refund based on your preference.
When will I get my order?
This item is shipped from Amazon's Australia warehouse and usually arrives the next day.
How much does shipping cost?
Since this is already a clearance item, you will need to cover the Amazon shipping fee.